How to get there?

You must first get to the city of Leticia and take a boat to Puerto Nariño. We organize the transportation for you. Please contact us before the trip. It is important to know that the maximum departure time from Leticia is 2:00 pm for public transportation and 3:00 pm for private transportation. For more information about location and transportation click here.​

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What are the payment methods?

Travelers must pay in cash at the hotel or via bank transfer in the days prior to the trip. There are no ATMs in the community and it is not possible to pay with credit cards at the hotel due to the lack of communication in the area.
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Are there guides in languages other than English?

Yes, if you need translation into English or French, please contact us in advance. This service has an additional cost. 

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Is there Wifi?

Yes, in La Ceiba we have satellite internet, which works from 9 am to 10 pm.

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Is there cellphone service?
It is intermittent, the operator that works best is Claro.

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Is there electricity?
Yes, the community of Mocagua has solar panels and a power plant. Electricity works from 9 am to 10 pm.

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Is there potable water?
Yes, we have a water filter. We suggest travelers to bring their thermos or canteens, to avoid the use of disposable plastic bottles. 

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Is there hot water in the showers?
No, the Amazon climate is hot, so we do not have water heaters for the showers.

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Are there fans or air conditioning?
No, the rooms have angeos to allow ventilation.

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Is it possible to travel with children?
Yes, we suggest low intensity activities in case of traveling with small children.

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Do you have rubber boots to lend?
Yes, we have boots from size 36 to 44.

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Do you lend flashlights?
No, we suggest that you bring your own flashlights.

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Do you recommend any repellent?
We recommend cream repellents, which evaporate more slowly than spray repellents. Pastor's Icaridin repellent has proven effective for different travelers. In addition, if you want extra protection, you can choose to complement it with a textile repellent, which is applied to clothing BEFORE the trip. We have found the Pastor brand repellent to be quite effective.

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Are there vegetarian and vegan menus?
Yes, please contact us in advance to make sure we have what you need for your diet, also if you suffer from any allergies or food restrictions please let us know in advance.

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What should I pack?
The following list includes our packing suggestions:

• Long sleeve shirts that dry quickly. Preferably light colors
• T-shirts or tank tops
• Long pants that are light, loose and dry quickly (preferably not jean or skinny pants)
• Several pairs of socks
• Comfortable tennis shoes
• Cream Repellent
• Flashlight
• Flip-flops and bathing suit
• Hat or cap, sunscreen and sunglasses
• Raincoat or windbreaker jacket
• Lightweight backpack for day trips
• Reusable water bottle